Tankcleaning Van Heyste Takes a Major Step in Digitalization with the ONEtobeONE Cleaning Module

The Van Heyste family, specialists in Transport, Tank Cleaning, and Garage Services, are experts in liquid bulk transport across Europe, handling products such as fruit juices, glucose, milk, oils, and chocolate. Now, they are taking a significant step forward in digitalization.

‍
To ensure quality and efficiency, this family-run business integrates transport, maintenance, and tank cleaning into one cohesive service. This level of efficiency is only achievable with a well-organized system where internal processes operate seamlessly and support overall service delivery.

With the implementation of ONEtobeONE, Tankcleaning Van Heyste is accelerating its digital transformation. Paper-based processes, including printed cleaning instructions for staff, have been phased out. In their place, workers now use tablets that provide real-time access to all necessary information. This gives the company greater control over cleaning operations and processes. Previously, after printing certificates, invoicing was handled through multiple systems—a time-consuming and error-prone process that introduced additional challenges.
‍

Scalability was also a concern. As the number of orders increased, so did the administrative workload, making it more difficult to maintain efficiency without hiring additional staff or facing longer wait times. Internal verbal communication regarding procedure checks and identification details occasionally led to confusion.
‍

“We noticed that administrative tasks around tank cleaning were becoming increasingly complex. With rising demand for digital solutions and more sophisticated cleaning processes, it was getting harder to keep up. Invoicing alone was already a time-consuming task. That’s why we started looking for a way to automate it while maintaining our quality standards.” — Gillian Van Heyste – Tankcleaning Van Heyste

‍

The Switch to ONEtobeONE
To digitize its processes and increase efficiency, Tankcleaning Van Heyste chose the Cleaning Module from ONEtobeONE. This platform offered exactly what was needed: a user-friendly, fully integrated solution through which all administrative processes related to tank cleaning now run automatically.

‍

For every cleaning, the system automatically records which procedures are performed, which products are used, and which staff member is responsible. This not only ensures accurate documentation but also simplifies the creation of an ECD (European Cleaning Document). Additionally, invoicing procedures are now fully automated. Where staff previously had to manually link procedures to invoices, the system now handles this instantly—eliminating errors and significantly speeding up processing.

‍

“Since we started using the Cleaning Module, our administration has become much more organized. We no longer need to store paper documents, and everything can be retrieved with just a few clicks. It not only saves us time but also enables us to respond more quickly and work more efficiently.” — Gillian Van Heyste – Tankcleaning Van Heyste

‍

More Efficient, Faster, and Error-Free
The impact of the Cleaning Module is clearly visible at Transport Van Heyste. The administrative burden has been reduced by 40%. As everything is automatically recorded, errors are avoided. The turnaround time for tank cleanings has decreased, and the company now invoices faster and more accurately.
‍

Previously, staff had to manually link procedures to orders and generate invoices based on manually entered data. Now, everything runs digitally and error-free. Moreover, the digitalization aligns perfectly with the company’s quality standards. Hygiene regulations are followed more strictly, certificates are instantly available, and customers benefit from faster service.
‍

A Future-Proof Solution
With the ONEtobeONE Cleaning Module, Tankcleaning Van Heyste has not only optimized its administrative processes but also taken an important step toward further digitalization. The company now works faster, more efficiently, and without paperwork—ready for future growth.

‍